Shipping & Delivery Policy

Shipping

When you place an order with us at www.computronicuae.com, we will do our best to get your items shipped to you as soon as possible.

If for any reason there is a delay in shipping your product, we will contact you to provide you with a status update and revised delivery date.

We have contracted with select 3rd party shipping providers to ensure secure and speedy delivery of your products, within UAE

Upon shipment of the order, you will receive email of the same with the tracking information including the tracking number of the shipment to track with the shipping service provider.

We currently ship only within UAE.

We also offer Store Pickup facility to our customers. They can place their orders online, make payments and pickup the product from our store address below, based in Dubai.

Computronic Trading LLC

M21 Computer Plaza, Al Ain Centre, 
Near Al Fahidi Metro Station, 
Bur Dubai, Dubai, UAE.
 

STORE TIMINGS  ---  10 AM -2.15  PM  - 4.30 PM - 10.00 PM ( SATURDAY-THURSDAY )  4.30 PM-9.30 PM ( FRIDAYS ONLY )

Remember to select PICKUP option at time of finalizing your order.

Delivery within UAE

Dubai orders are delivered within 2-3 days. Non Dubai orders will be delivered between 3-5 days.

Residents of Dubai have an option of "Express Delivery" where they receive their order within Dubai in 48 Hours of placing the order. Extra delivery charges may apply.

*There may be a delay of 1-2 days if the requested item is out of stock. Our team will contact you incase of any delay caused due to stock.

At time of delivery.. the delivery provider may request for the customer to display their ID, e.g.Driving License, Emirates ID, to ensure delivery of product to the right customer.

This is to inform that, www.computronicuae.com (a unit of Computronic Trading LLC) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries, in accordance with the law of UAE.

This policy is dated and effective 15th May 2020.